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Data privacy statement

In the following, we would like to inform you about the type of data we collect on our website, how we use this data and what rights you can exercise at any time regarding this data. The information given here applies to the use of our digital services via PC, smartphone, tablet or any other mobile or stationary internet capable devices.

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What type of data do we save?

When you visit our websites, the web servers of our host provider Sigmatics Software Gmbh (www.sigmatics.net) temporarily save information about each visit in a protocol file. This visitor data is collected and saved until its automatic deletion. This data includes:
•    The IP address of your computer (abbreviated / made anonymous)
•    The access date and time
•    The time spent on the site
•    The name and URL of the accessed file
•    The size of the transferred data
•    A message stating whether the site was accessed successfully
•    Identification data of the browser and operating system used
•    The website from which our site was accessed or from which the visitor was redirected (referrer)
•    Any search terms used
•    The country from which our website was accessed (server location)

Visitor data on our website is processed by the AWstats software. This serves the purpose of enabling you to use our web pages (establish a connection), and contributes towards system security, technical administration and optimisation of our online services. The visitor data collected by AWstats remains anonymous and is not used to personally identify any users. Visitor data is not combined with data from other data sources. Your IP address is not analysed.

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How we use personal data

Personal data is information that can be used to learn your identity. In as far as our website includes the possibility to enter personal or business data (name, address, e-mail address, phone and fax number), the user expressly discloses this data on a voluntary basis.

If personal data is made available to us, for example in an enquiry, we will only use this data in order to reply to your enquiry and, if necessary, for further technical processing. We do not create personal user profiles. It is possible to substitute personal data with pseudonyms. In order to send you anything by mail, we require your address. If you wish to use our call back service, we need your name and telephone number and brief information about your request.

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Our website uses cookies and Java applets. It is possible to deactivate these functions via your browser settings. The recorded data will be deleted after the visitor data has been analysed. Of course, you can view our web pages without cookies and java applets. However, if you deactivate these functions in your browser, the functions of our online services may be limited.

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Do we save personal data?

Anonymous visitor data is automatically saved in the web server system of our host provider Sigmatics Software GmbH (www.sigmatics.net). If you contact us by e-mail, your personal data will be forwarded to the Mulco sales partner for your area. After forwarding this information, we will delete your email and thus any personal data.

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Will your personal data be made available to third parties?

We do not make your personal data, including your home address and e-mail address, available to third parties.

Full data security for communication by email or the contact form cannot be guaranteed, therefore we recommend sending confidential information by post.

Your personal data will not be sold or rented out.

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Links to the websites of other suppliers


Our websites may contain links to the websites of other suppliers. Please be aware that this data privacy statement applies exclusively to the website published by Mulco-Europe EWIV. We cannot influence or monitor whether other suppliers adhere to the valid data protection regulations.

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Your rights: Information, change and deletion of personal data

You have the right to ask what personal data is recorded and held by us or any of the members of Mulco-Europe EWIV within the framework of our services.

If you would like information about your personal data or wish to have it corrected or deleted, please contact us:

Mulco-Europe EWIV
Karen Scheffel
Heinrich-Nordhoff-Ring 14
30826 Garbsen / Germany
Phone: +49 5131 4522-177
Fax: +49 5131 4522-184
email: scheffel@mulco.de

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